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Guide
A Property Manager's Guide to Faster, More Accurate Resident Screening
Practical steps for reducing delays, catching fraud earlier, and building a resident screening workflow your team can rely on.
7 min read
Screening & Verification
Screening and verification that work the way your organization works.
From configurable online applications through screening, disclosures, and verification, ISS brings the workflow together with experienced support behind it.
- Human review on every file
- Configurable by client and industry
- Integration-ready
ISS / OperationsSample workspace
Sample application
Resident screening
Stage 1 / 5
Current work
Branded intake received
The applicant submits once through your configured application.
What are you screening?
Find the right workflow for who you screen.
- EmployeesPre-employment screening, drug testing, MVRs, and verifications for employers and HR teams.Soon
- VolunteersBackground checks and ongoing monitoring for volunteer and youth organizations.Soon
- DriversMVR checks and drug testing for transportation and fleet-driven organizations.Soon
- Healthcare ProfessionalsRole-specific searches, sanctions checks, license verification, and drug testing for healthcare employers.Soon
Why ISS
Technology, expertise, and human support—built for how you work.
ISS combines configurable applications, screening and verification workflows, automated notices, and responsive human support.
Explore Solutions- 01
- Flexible Workflows
- Brand and configure online applications, questions, criteria, and delivery around the way your organization operates.
- 02
- Deeper Screening
- Bring credit, eviction, criminal-history, and verification information into a clearer decision process.
- 03
- Verification Expertise
- Request employment, residence, reference, and income verifications online with authorization documents attached.
- 04
- Human Support
- Get responsive help with setup, training, questions, and the exceptions that do not fit an automated path.
- 05
- Integration Readiness
- Connect with the property-management, ATS/HRIS, payroll, and API systems you already use.
How it works
A better process from start to finish.
Step 1
Application
Send a secure, branded application that works on any device and collects applicant information and consent electronically.
Step 2
Screening & Verification
Run screening and request employment, residence, reference, or income verification with supporting authorizations attached.
Step 3
Human Review
Keep experienced support available for setup, training, questions, and results that need closer attention.
Step 4
Results & Delivery
Review results, track disclosure delivery, and move each record toward a clear, consistent decision.
How it works
A better process from start to finish.
Step 1
Application
Send a secure, branded application that works on any device and collects applicant information and consent electronically.
Step 2
Screening & Verification
Run screening and request employment, residence, reference, or income verification with supporting authorizations attached.
Step 3
Human Review
Keep experienced support available for setup, training, questions, and results that need closer attention.
Step 4
Results & Delivery
Review results, track disclosure delivery, and move each record toward a clear, consistent decision.
Our platform
One platform. Every step of the way.
Track applications, monitor verification progress, and make decisions with confidence—all in one connected environment.
Applications
AllIn ReviewComplete
| Applicant | Unit | Date | Status |
|---|---|---|---|
| Jordan Smith | Unit 4B | Jul 28 | In Review |
| Taylor Johnson | Unit 12A | Jul 27 | Complete |
| Casey Brown | Unit 7 | Jul 26 | Complete |
| Riley Davis | Unit 3D | Jul 25 | Needs Info |
| Morgan Lee | Unit 9C | Jul 24 | In Review |
See every application at a glance.
Manage branded, configurable online applications as applicants submit information and consent from any device.
Built to connect
Seamless integrations with the tools you already use.
Confirmed Property Management integration partners will be listed here once finalized with ISS.
Trusted by organizations like yours
Built on reliable processes and real support.
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Organizations served
Pending confirmation
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Screens completed
Pending confirmation
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Client retention
Pending confirmation
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Average turnaround
Pending confirmation
Memberships & accreditations
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Case Study
How One Property Management Team Streamlined Resident Screening
A look at how configurable workflows and dedicated verification support helped a multifamily property team reduce manual follow-up.
5 min read
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Industry Article
What's Changing in Background Screening in 2026
An overview of evolving screening practices, verification expectations, and what organizations should watch for this year.
6 min read
Let's find the right screening solution for your organization.
Tell us about your organization and we'll help you find the right screening and verification workflow.