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Insight Screening Solutions

ISS Platform

Screening technology configured around your organization.

ISS combines TazWorks-powered applications and screening infrastructure with integrated services, configurable workflows, and experienced human support.

Explore the PlatformSee a Solution in Action
  • Powered by TazWorks Software and TazCloud infrastructure.
Applicant Journey
Connected
  • ApplicationComplete application
  • AuthorizationReview and sign disclosures
  • Screening & verificationsBackground checks and verifications
  • ISS report reviewQuality review by our team
  • Client reviewResults and next steps

One applicant. A connected experience.

  • White-labeled experience
  • Mobile applicant tools
  • Integrated services
  • ISS support

Application paths

Two application paths. One coordinated screening experience.

  • Rental applications & e-leasing

    The housing path: a property-branded application that carries the household through to a signed lease where configured.

    • Branded rental applications
    • Household members
    • Disclosures and documents
    • Applicant-paid or client-paid workflows where configured
    • Status tracking and e-leasing where configured

  • Candidate applications

    The workforce path: a mobile candidate intake that starts the screening package.

    • Mobile candidate intake
    • Disclosure and authorization
    • Employer-configured information
    • Screening package initiation
    • Status and report access

The screening workflow

Keep the applicant record connected.

Configured integrations can reduce duplicate entry across systems.

  1. 01Invite or applySend an invitation or complete an application.
  2. 02Disclose & authorizeReview and e-sign disclosures.
  3. 03Collect informationProvide required applicant details.
  4. 04Order searchesInitiate background checks and verifications.
  5. 05Complete screening & verificationsResults returned from data providers.
  6. 06ISS report reviewQuality review by our team.
  7. 07Client review & communicationView results, add notes and communicate with the applicant.

Explore the platform

Six ways into the same connected environment.

The technology foundation

The technology foundation behind the ISS experience.

A connected screening experience delivered by ISS and TazWorks technology.

  1. Client experience
  2. ISS service layer
  3. Technology infrastructure

  • Client experience

    ISS-branded applications, portals, status access, communications

  • ISS service layer

    Program configuration, screening products, integrated verifications, report review, applicant and client support

  • Technology infrastructure

    TazWorks Software, TazCloud, third-party integrations, APIs, secure scalable cloud infrastructure

ISS uses and configures third-party technology; not every feature or tool is available in every client program.

Connections

Connections built on TazAPI.

  • TazAPI Basic (XML)

    An established integration option used to connect screening with third-party ATS and PMS workflows.

    • XML integration option
    • Connects screening into existing ATS and PMS workflows
    • Configured per client and platform

  • TazAPI Advanced (JSON)

    A documented API for custom front ends, back-end integrations, placing background checks, performing verifications and managing configured client workflows.

    • Custom front-end and back-end integrations
    • Place background checks and perform verifications
    • Manage configured client workflows

ISS-led development

Bring ISS into the property-management screen.

ISS Bridge is being developed as a Chrome extension to help supported clients initiate screening activity and view results while working inside their property-management software.

  • Initial focus: AppFolio
  • Planned future support: Yardi, Buildium and RentVine
  • Subject to development, vendor changes, access, testing and availability
  • ISS Bridge is distinct from TazAPI and is not currently universally available
Ask About ISS Bridge

Applicant record

Avery Johnson

  • First nameAvery
  • Last nameJohnson
  • PropertyMaple Grove Apartments

ISS Bridge — in development

Select package

Resident Screening (Standard)▾

Place order

Order received

Client-facing tools

Client-facing tools within the workflow.

  • QuickLeasePro — rental application and e-leasing
  • QuickApp — candidate intake and authorization
  • QuickVerify — configurable verification questionnaires
  • QuickView — secure candidate and applicant communications
  • InstaScreen — screening order, status and report environment
  • ScoreCard Pro — configurable decision-support criteria and results

Decision support

Configure criteria without giving up human judgment.

ISS provides screening information and decision-support tools. The client establishes its criteria and makes the final decision.

  • Overall decision A–F, approve / conditional / deny mapping configured by client
  • Weighted or average scoring, with score overrides
  • Income-to-rent rules where the program uses them
  • Client review and notes recorded with the order

ScoreCard Pro

Overall decision

B — Conditional

Client-configured recommendation

  • Income to rentConditional
  • Credit scorePass
  • Delinquent accountsPass
  • Criminal recordsReview
  • Eviction recordsPass
  • Employment verificationPass

Client criteria

  • Apply scoring (optional)
  • Show review flags
  • Use status labels
  • Manual review required
  • Allow override
  • Document client action

Automation & operations

Automation where it helps. Human review where it matters.

  • Client-facing workflow automation

    What the workflow does for your team, where configured.

    • Application invitations
    • Reminders and status follow-up
    • Configured product ordering
    • Verification requests
    • Notifications and communications

  • Used by ISS behind the scenes

    What our team runs so the client does not have to.

    • Order routing and processor assignment
    • Exception handling
    • Workload management
    • Operational analytics and quality-control support

Common use cases

Built for a variety of organizations.

  • Property management
  • Employers & HR
  • Staffing
  • Volunteers
  • Transportation
  • Healthcare
  • Enterprise / multi-location

Security & process

A secure, transparent process you can trust.

Role-based access

People see the programs and records their role covers.

Authorization and disclosures

Screening proceeds on a recorded authorization.

Documented activity

Key steps and notes stay attached to the order.

Secure communication and report tools

Reports and messages move through the configured workflow.

Client-controlled criteria

Your criteria, applied the same way every time.

Consumer report and adverse-action support

Support for applicable consumer-report and adverse-action workflows.

No guaranteed compliance. Processes and features vary by program and applicable law.

Talk to ISS

Answers to common questions.

Yes. ISS configures and delivers the client experience on TazWorks Software and TazCloud infrastructure, alongside integrated service providers. Which tools your organization uses depends on the program — QuickLeasePro for housing, QuickApp for workforce, plus QuickVerify, QuickView, InstaScreen and ScoreCard Pro where your configuration includes them.

Backed by an ISS team

Configured technology, run by people.

Onboarding and property setup, application configuration, applicant assistance, troubleshooting, report review, exception escalation and training are all carried by the ISS team behind the platform.

The software keeps the work moving. The team is what happens when it does not.

Talk With a Screening Specialist
An ISS operations team working through a client program together

Build a connected screening program with technology and support working together.

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Platform Overview — Insight Screening Solutions