Student Housing
Keep every student, guarantor, and application connected.
ISS helps student-housing teams organize applications, fees, co-applicants and guarantors, screening, verifications, screening-report QA, ScoreCard results, applicant communications, and e-leasing through one configurable workflow.
#118204In Progress
One application. Every required person and step.
- StudentApplication complete
- GuarantorInvitation sent
- Additional occupantDocuments needed
- Fees & docs
- Screening
- QA review
- ScoreCard
- E-leasing
What makes it hard
Student housing moves on a deadline. Every incomplete step matters.
See the ISS Workflow- 01
- Application volume arrives at once
- Interest spikes in a short window and demands increase quickly.
- 02
- Students may need guarantors
- Many students require a guarantor or co-signer to move forward.
- 03
- Multiple people must complete separate steps
- Each person has their own tasks, documents, and status to complete.
- 04
- Move-in dates leave little room for delays
- Late or incomplete steps can delay move-in and create extra work.
Who gets screened
Keep every person connected to the correct application.
A student lease rarely involves one person, and the criteria for each role are not the same. Each participant is invited to their own steps and carries their own status, without ever leaving the property application they belong to.
Property / unit application
One record, several participants
Student
CompleteScreened against the criteria configured for a resident, including how your property handles a thin credit or rental file.
Co-applicant
Invitation sentA roommate on the same unit, invited separately and screened in their own right — then scored with the household for a group recommendation.
Guarantor
Documents neededThe party who will actually cover the lease. ISS collects the information and authorization the screening package your property selected requires.
Additional occupant
Ready for screeningRecorded against the application with their own document and screening requirements, so an occupant is not found for the first time at move-in.
Every participant has their own tasks, documents, authorization, and status — and all of it stays attached to the property application rather than living in four separate places. ScoreCard Pro can then score them individually and together, so a by-the-bed household produces one assessment instead of four unrelated ones.
How it runs
A clearer path from application to move-in.
Final housing decisions remain with the housing provider. Every stage below is an expansion of the same 6-stage ISS workflow.
- 01Property ApplicationThe application configured for that property or unit.
- 02Participant InvitationsStudents, co-applicants, and guarantors invited to their own steps.
- 03Fees & DocumentsConfigured fees collected and documents uploaded.
- 04Screening & VerificationsCredit, records, income, and rental history.
- 05Screening Report QACriminal and eviction results reviewed before delivery.
- 06ScoreCard & Client DecisionCriteria applied; your team decides.
- 07Applicant CommunicationsRequests, updates, and notices delivered and recorded.
- 08E-LeasingApproved applicants and guarantors sign electronically.
Configured around your property
Configure the process around your property.
Almost nothing about student leasing is standard, so almost none of it is left to be decided in the moment. Each of these is a configuration of the same workflow.
Student application
Configure application forms, required documents, fees, screening packages, disclosures, and rental criteria to match your property.
Guarantor process
Collect the information and authorization needed for the screening package selected by your property.
Property criteria
Define rental criteria, required verifications, and the decision factors that guide your team's review process.
Criteria for thin files
Configure what should happen when there is little credit or rental history, rather than leaving each associate to decide in the moment.
Group recommendations
Score roommates individually and together, so a by-the-bed household produces one assessment instead of four unrelated ones.
Batch Orders for turn season
Submit many applicants at once from a CSV upload when the whole property renews in the same few weeks.
What comes back
Screening information organized for review.
Each participant produces their own result, and all of it arrives assembled against the property criteria rather than as four separate returns your office has to reconcile.
The same searches for every participant on the application, at the depth your package specifies — so a guarantor is not quietly screened more thinly than the resident.
- Credit & FICOOrganized for consistent review against your criteria.
- National eviction historyPrior eviction records surfaced for review.
- Criminal and sex-offender searchesRun where ordered on the configured package.
- Identity searchConfirms who each participant is before the rest of the work begins.
- Optional county criminal searchesAdded where your criteria call for source-level depth.
Different services
Different services. One organized result.
Verification does not come from one place. What arrives at your team is the assembled result, not four separate errands you have to reconcile.
QuickVerify
Automates landlord and residential verification workflows.
Employment verification
A specialized verification provider validates data points and contacts employers.
ISS screening QA
ISS reviews screened reports, including criminal and eviction results, before delivery.
Completed information is organized for ScoreCard and client review.
Everything an automated check could resolve has already been resolved, with the reviewer's notes kept on the case.
ScoreCard Pro
A recommendation based on your criteria — not an automatic decision made for you.
ScoreCard Pro organizes completed results against the rental criteria configured by your company — the resident, the guarantor, and the household group arriving as one clear result rather than four unconnected ones. Your team reviews the information and makes the final housing decision.
Applicant score · Recommendation
Approve
Sample applicant · Sample property
- Income ratioPass
- CreditConditional
- Criminal recordsPass
- Eviction recordsPass
- Residential verificationReview
- Employment verificationPass
2 items require attention
Set the criteria, reasons, and reviewer instructions once. Score a single applicant, or score several together for a group recommendation on a shared household.
Decision mapping
Weight
Threshold
Time window
Weight
Threshold
Time window
Weight
Threshold
Time window
Weight
Threshold
Time window
Weight
Threshold
Time window
Weight
Threshold
Time window
Score overrides
Overrides are recorded with a reason and the reviewer's instructions, so an exception stays visible on the case rather than living in someone's inbox.
ScoreCard Pro produces a recommendation against your configured criteria. The final leasing decision, and the policy behind it, remain with the housing provider.
See reporting and decision toolsApplicant communications
Clear communication for students, guarantors, and every other participant.
Four people on one application means four people who can each be the reason a move-in slips. Every request and update goes out through the system and is recorded against the case.
- On invitation
Invitations and reminders
Each participant is invited to their own steps, and reminded about them, without anyone chasing by hand.
- In progress
Document requests and status updates
What is outstanding is asked for specifically, and each participant is told where the application stands.
- On decision
Consumer reports and adverse-action letters
Automated consumer-report delivery, and your team's customized adverse-action letter by text or email, with a timestamped delivery history.
For the applicant
A mobile-friendly process for a mobile-first audience.
Students do not sit down at a desk to apply for housing. Every step a participant has to complete works on the phone they already have in their hand.
- Online application
- Secure document upload
- Application-fee payment
- Participant invitations
- Status communication
- Electronic signatures
A more organized process can reduce confusion, incomplete steps, and unnecessary calls to the leasing office.
See rental applications
Riverside Apartments
Application progress
- Application submitted
- Documents received
- Screening in review
- Report ready
Before the season
Prepare before application volume peaks.
- 01
Configure forms and criteria
Applications, required documents, fees, screening packages, disclosures, and rental criteria are set up for the property before the season opens.
- 02
Map participant requirements
Who has to complete what — student, co-applicant, guarantor, additional occupant — decided once rather than case by case in August.
- 03
Set communication rules
Invitations, document requests, status updates, and reminders are defined up front so nobody is chasing participants by hand.
- 04
Train the leasing team
The onsite team runs the configured workflow before volume arrives, so turn season is not the first time anyone uses it.
Other portfolio types
Built for conventional portfolios too.
The same connected workflow, configured for a different set of constraints. Start from Property Management for the full picture.
Multifamily
One process, configured for every property in the portfolio.
Explore solution
Single-Family Rentals
Screen every home thoroughly and keep every vacancy moving.
Explore solution
Lease-Ups & New Communities
Turn early interest into an organized path to occupancy.
Explore solution
Affordable Housing
Support complex households and subsidy-aware workflows.
Explore solution
FAQs
Common questions about student housing.
Yes. Each participant is invited to their own steps and carries their own status, documents, and authorization — while staying attached to the same property application, so nobody has to reassemble the household from separate files.
Be ready before student leasing season begins.
Connect applications, participants, screening, verification, screening-report QA, ScoreCard results, applicant communication, and e-leasing in one organized workflow.