Employment Screening
Employment screening built around the role — and the way you hire.
Invite candidates through QuickApp, collect required information and authorization, and run configurable background checks, verifications, and role-specific screening through one supported workflow.
Employment ScreeningIn Progress
One invitation. A clearer path to results.
- QuickApp invitation
- Questionnaire & authorization
- Role-based screening package
- Screening & verifications
- Screening report QA
- Results for employer review
Drug testing when ordered
Example roles selecting different package components
- OfficeCriminal searches, Employment verification, Education verification, Other verifications
- DriverCriminal searches, Motor vehicle records, Employment verification, Drug testing (when ordered), Other verifications
- HealthcareCriminal searches, Employment verification, Drug testing (when ordered), Other verifications
- Criminal searches
- Motor vehicle records
- Employment verification
- Education verification
- Drug testing (when ordered)
- Other verifications
The candidate journey
One invitation. A clearer path to results.
Drug testing is added to this same sequence when it is ordered, rather than run as a separate errand alongside it.
QuickApp Invitation
Sent securely to the candidate.
Jordan LeeSent
Invitation · Warehouse Associate
- Sent byEmail & text
- Branded applicationYour organization
- OpenedYes
- StartedIn progress
The candidate journey
One invitation. A clearer path to results.
Drug testing is added to this same sequence when it is ordered, rather than run as a separate errand alongside it.
Step 01 of 06
Jordan LeeSent
Invitation · Warehouse Associate
- Sent byEmail & text
- Branded applicationYour organization
- OpenedYes
- StartedIn progress
Common challenges
Fast hiring should not mean shallow screening.
Hiring teams are asked to move fast and be thorough at the same time, usually with a screening process that only does one of the two.
See Platform Overview- 01
- Database results need context
- Instant hits don't always reflect relevance, accuracy, or current status.
- 02
- Packages differ by role
- One-size-fits-all screening can miss what actually matters for the position.
- 03
- Verifications can delay hiring
- Hard-to-reach sources and manual steps slow the process down.
- 04
- Disconnected vendors create more work
- Multiple logins, reports, and invoices add complexity rather than removing it.
Why it matters
More than an instant database search.
ISS combines screening technology with experienced consumer-reporting support. Search scope and verification methods depend on the employer's package, the role, and applicable requirements.
Broad database searches
The fast first pass — wide coverage, returned quickly, and not the end of the work.
County or source-level research when ordered
Records confirmed at the county or the issuing source, which is the pass a database-only check never makes.
Screening report QA
Criminal-screening results are reviewed before delivery, and items requiring attention are organized for your review.
Configurable by role and location. Reviewed before it reaches you.
The employer remains responsible for job-related hiring decisions. ISS is responsible for what the file contains and for the work that went into it.
For the candidate
A simpler start for every candidate.
The candidate opens a secure invitation, completes the questionnaire, reviews the disclosures and authorizes, submits what is required, and receives next-step instructions — on the phone they already have. You configure what they are actually asked.
- Application questions
- Required disclosures
- Screening package
- Role or location
- Drug-test option when included
Clear prompts and timely updates help candidates finish on time, which is where most screening delay actually comes from.
See candidate applications
Riverside Apartments
Application progress
- Application submitted
- Documents received
- Screening in review
- Report ready
Drug testing
Add nationwide drug testing without adding another vendor.
- 01
Ordered in the same workflow
Drug testing is added to the screening order rather than raised as a separate request with a separate vendor, login, and invoice.
- 02
The candidate chooses a collection site
They self-schedule at an available nearby collection site, or use a nearby collection option, instead of waiting on your team to arrange it.
- 03
Scheduling and electronic instructions
Instructions go to the candidate electronically, and your team keeps visibility on where the collection stands.
- 04
Results connected to the screening order
The result returns against the same candidate record as everything else, rather than arriving separately to be matched up by hand.
Role-specific packages
Screening packages tailored to what matters for the role.
The same four roles, screened four different ways. Each column below is one employer's configuration for that position — not a tier ISS sells.
Office & Administrative
- Criminal searches
- Identity verification
- Employment verification
- Education verification
Drivers & Fleet
- Criminal searches
- Identity verification
- MVR / driving record
- Employment verification
- Drug testing (when ordered)
Healthcare & Caregiving
- Criminal searches
- Identity verification
- Professional license verification
- Employment verification
- Drug testing (when ordered)
Warehouse & Safety-Sensitive
- Criminal searches
- Identity verification
- Employment verification
- Drug testing (when ordered)
Package contents are selected by the employer based on the role and the program. These columns are worked examples, not ISS tiers or a price list.
What's available
Our screening and verification services.
Every item below is something a package can include. Which of them a given role actually runs is configured by the employer, for that role and that location.
County criminal searches
Source-level research at the county, where your package calls for that depth.
State & federal searches
Statewide and federal records, added to the package where they apply.
National criminal & sex-offender searches
Broad database coverage as the first pass over a candidate's record.
Motor vehicle records
Driving history for anyone you are about to put behind the wheel.
Identity verification
Confirms who the candidate is before the rest of the work begins.
Employment verification
A specialized verification provider validates data points and contacts employers.
Education verification
Education history checked through available institutional and verification sources.
Professional license verification
License status checked through available issuing or verification sources.
How screening reaches you
Fit screening into the hiring systems you already use.
Ordering does not have to mean logging into another system. How screening gets triggered is part of the configuration, not a fixed path.
- QuickApp invitations
- Invite candidates securely and track progress in real time.
- Batch orders
- Send multiple invitations, monitor progress, and manage results in one place — built for seasonal intakes and high-volume hiring.
- Available platform integrations
- Integrate with your hiring platform to reduce manual work.
- API-enabled workflows
- Use the ISS API to automate screening workflows and data exchange.
- Employment verification
- A specialized verification provider validates available data points and contacts employers.
- Education verification
- Education history is checked through available institutional and verification sources.
- Professional license verification
- License status is checked through available issuing or verification sources.
Status
See where every candidate stands.
Every status says whose move it is. That is the difference between a queue your team monitors and a queue your team chases.
| What it means | Next step | |
|---|---|---|
| Questionnaire complete | Candidate has completed the questionnaire and authorization. | Background processing begins. |
| Background processing | Searches and verifications are in progress. | Results will be reviewed for accuracy. |
| Report ready | The screening report is ready for employer review. | Review the report in your portal. |
| Clinic selected | Candidate has selected a drug-test collection site. | Await collection or confirm at-home eligibility. |
| Collection scheduled | The drug-test collection is scheduled. | Candidate completes the collection. |
| Verification pending | Waiting on a source or additional information. | Monitor updates and respond as needed. |
| Awaiting information | Additional information is needed from the candidate. | Candidate provides the required information. |
| Ready for employer review | All ordered items are complete and reviewed. | Review results and take next steps. |
Two sides of the process
Clear steps for candidates. Documented activity for your team.
The candidate experience and the employer record are the same process seen from two ends. Both are configured; both are recorded.
Most screening delay is a candidate who did not know what to do next. Everything below exists to remove that.
- Secure invitationSent by email or text, opened on any device.
- Mobile-friendly questionnaireCompleted without a desktop or a printer.
- Requests for additional informationAsked for specifically rather than as a generic reminder.
- Drug-test scheduling when orderedThe candidate self-schedules at an available site.
- Status and instruction messagesSo the candidate knows whose move it is.
- Consumer-report access and dispute supportDelivered securely, with a defined process behind it.
By industry
Explore employment screening for your industry.
- Transportation & FleetDriving records, DOT-oriented programs, and drug testing for safety-sensitive roles.Explore
- HealthcareProfessional license verification alongside criminal searches and drug testing.Explore
- Youth Sports & VolunteersVolunteer-scale screening for organizations working with children and vulnerable people.Explore
- Volunteer OrganizationsConsistent screening for volunteer programs, at volunteer volumes and budgets.Explore
- Enterprise & National ProgramsConfigured programs per business unit, batch ordering, API access, and centralized reporting.Explore
FAQs
Common questions from hiring teams.
It depends on the package your organization configures for the role. A package can combine county, state, federal, and national criminal and sex-offender searches, identity search and verification, motor vehicle records, employment and education verification, professional license verification, and drug testing. Package contents are selected by the employer based on the role and the program.
Human support
A hiring decision deserves a person behind the report.
The straightforward checks are the ones automation finishes. What stops a hiring workflow is the verification nobody answered, the record that needs a second look, the document that does not match what the candidate typed — and those are the parts ISS staffs with people.
A reviewer picks up what an automated check could not complete and leaves the notes on the case, so your team inherits the context instead of the puzzle. Your organization still sets its criteria, reviews the results and makes the final decision.
Build a screening program around the way you hire.
Configurable packages, candidate-friendly workflows, organized results, optional drug testing, and experienced support — built for what matters most.