Single-Family Rentals

Screen every home thoroughly. Keep every vacancy moving.

For a single-family rental, one vacant home means the entire asset is at stake. ISS helps your team move applications through screening, verification, QA review, criteria-based ScoreCard results, secure applicant communication, and e-leasing — with experienced support when something needs attention.

Request a Demo See ISS Bridge

Pending Applications

Single-Family
38 homes6 open

Sample scattered-site applications with their application, payment, background check and note statuses.
Property address	Applicant	AppApplication	PaidPayment	CheckBackground	NotesNotes
1772 Pinewood DrUnit 4Payment captured	Morgan R.	Application complete	Payment complete	Background in progress	Notes not started
6607 Maple CtUnit 6	Jordan A.	Application complete	Payment complete	Background complete	Notes not started
424 Brookside PlBackground check processing	Taylor M.	Application complete	Payment not started	Background in progress	Notes not started
2900 Cedar LnUnit 2	Casey G.	Application complete	Payment complete	Background complete	Notes complete

What you get

No leasing office. Same standard required.

The parts of the workflow that usually assume somebody is sitting at a front desk are the parts ISS configures differently here.

Keep vacancies moving

Move applications forward so homes spend less time vacant.

Apply criteria consistently

Use the same scoring and standards across every home.

Verify beyond the basic report

We follow up and document what matters to your decision.

Get human follow-up

Experienced support when exceptions need attention.

Applications that travel

Deploy the rental application from a website link, by email, or from an online ad — no leasing office required, and it completes on any device.

Portfolio or property criteria

Run the portfolio default on most homes and a property-specific set where a market or an owner genuinely differs.

See Platform Overview

The scattered-site problem

When one home is empty, there are no other units to absorb the vacancy.

See the ISS Workflow

01
Every delay matters: A stalled application can leave the entire property producing no rent.
02
Homes are spread across markets: Different locations and teams can create inconsistent processes.
03
Verification takes follow-up: Income documents, employment information, and landlord references do not always arrive ready.
04
Owners expect clear answers: Every team needs organized results and a documented process it can explain.

ISS Bridge

Specialized tenant screening — without leaving your property-management workflow.

Keep using the system your team already works in while ISS handles screening, verifications, QA review, and ScoreCard results. The extension opens beside the application you are already looking at.

Your property-management application

Applicant information

Full name

Sample applicant

applicant@example.com

Move-in date

Requested date

Property

Sample property, Unit 4

ISS Bridge

Applicant details ready

Authorization on file

Property criteria selected

Send to ISS

Open the application
Work in the property-management system your team already uses, exactly as usual.
Open ISS Bridge
Launch the extension from the application you are already looking at.
Send authorized data securely
Applicant details and your property criteria are sent across with the applicant's authorization on file.
ISS screening, verifications, and QA
We verify, follow up, and apply your criteria with QA oversight.
ScoreCard results and reports delivered
Reports and ScoreCard results return to the system your team works in.

No duplicate entry

Data flows once — no retyping.

Keep your own application

Your team stays in the system it knows.

Human follow-up when needed

We follow up and document what matters.

Reports organized for delivery

Clear, ready-to-share reports and documents.

Your software manages the property. ISS Bridge connects the screening expertise.

ISS specializes in tenant screening, verification, QA review, criteria-based ScoreCard recommendations, and applicant report delivery.

See the API and extension

ISS Bridge can be configured for supported browser-based property-management systems. Availability and the documents returned depend on your configuration.

One standard

One standard across scattered homes — with flexibility where the process needs it.

Most homes run the portfolio default. Where a market or an owner genuinely needs something else, that is a configured exception rather than a habit somebody picked up — and it is visible as one.

Sample properties showing the application, screening package, rental criteria and application fee configured for each.
Property	Market	Application	Screening package	Rental criteria	Application fee
764 Oakridge Dr	Raleigh, NC	Standard SFR application	Standard screening package	Portfolio criteria (default)	Fee captured
2314 Meadow Ln	Phoenix, AZ	Custom property application	Enhanced screening package	Property-specific criteriaConfigured exception	Fee captured
908 Riverbend Ct	Nashville, TN	Standard SFR application	Standard screening package	Portfolio criteria (default)	No fee configured
112 Birchwood Pl	Denver, CO	Standard SFR application	Enhanced screening package	Portfolio criteria (default)	Fee captured

See how configuration works

Standardize the process across your portfolio while configuring applications, documents, packages, and criteria where it is genuinely appropriate. A mockup with sample properties.

How it runs

From application to decision-ready — without leaving the hard parts to your leasing team.

Final housing decisions remain with the housing provider. Every stage below is an expansion of the same 6-stage ISS workflow.

01Secure ApplicationCompleted online, on any device.
02Fee & DocumentsConfigured fees collected and documents uploaded.
03Screening & VerificationsCredit, records, income, and rental history.
04ISS Follow-UpWe follow up on income, employment, and landlord references.
05QA ReviewResults checked before anything reaches you.
06ScoreCard ProCriteria applied to produce a recommendation.
07Client DecisionYour team makes the final housing decision.
08E-LeasingApproved applicants move into lease signature.

What comes back

More than a credit check. More context for your review.

What reaches your team is a reviewed file, not a raw return. These are the three passes that happen before it gets there.

Searches run to the depth the property's configured package calls for, so a home in one market is not quietly screened more thinly than a home in another.

Credit & FICOOrganized for consistent review against your criteria.
National eviction historyPrior eviction records surfaced for review.
Criminal and sex-offender searchesRun where ordered on the configured package.
Identity searchConfirms who the applicant is before the rest of the work begins.
Optional county criminal searchesAdded where your criteria call for source-level depth.

See Screening & Verifications

ScoreCard Pro

Consistent criteria. Organized results. Your team's decision.

ScoreCard Pro organizes completed screening results against the rental criteria configured for the property — the same standard whether the home came into the portfolio last year or last week.

ScoreCard Pro ResultsQA reviewed

Applicant score · Recommendation

Approve

Sample applicant · Sample property

Income ratioPass
CreditConditional
Criminal recordsPass
Eviction recordsPass
Residential verificationReview
Employment verificationPass

2 items require attention

Configure ScoreCard Pro

Set the criteria, reasons, and reviewer instructions once. Score a single applicant, or score several together for a group recommendation on a shared household.

Decision mapping

ApproveConditional 1Conditional 2Conditional 3Fail

Income ratio

Weight

Set with ISS

Threshold

Set with ISS

Time window

Set with ISS

Credit

Weight

Set with ISS

Threshold

Set with ISS

Time window

Set with ISS

Criminal records

Weight

Set with ISS

Threshold

Set with ISS

Time window

Set with ISS

Eviction records

Weight

Set with ISS

Threshold

Set with ISS

Time window

Set with ISS

Residential verification

Weight

Set with ISS

Threshold

Set with ISS

Time window

Set with ISS

Employment verification

Weight

Set with ISS

Threshold

Set with ISS

Time window

Set with ISS

Score overrides

Overrides are recorded with a reason and the reviewer's instructions, so an exception stays visible on the case rather than living in someone's inbox.

ScoreCard Pro produces a recommendation against your configured criteria. The final leasing decision, and the policy behind it, remain with the housing provider.

See reporting and decision tools

Applicant communications

Clear results for your team. Documented delivery for the applicant.

ISS can automatically deliver consumer reports, and lets your team send its customized adverse-action letter by text or email through the system. Delivery activity is timestamped for a documented history.

On completion
Consumer report delivered
The applicant's consumer copy is delivered automatically, by email or text, to secure electronic access.
On decision
Custom adverse-action letter
Your team sends its own customized letter through the system, with the consumer-report materials attached.
Continuous
Delivery confirmation and audit history
What was sent, how it was sent, and when it was opened is retained as a timestamped record for the file.

See secure delivery

Other portfolio types

Also built for the rest of your portfolio.

The same connected workflow, configured for a different set of constraints. Start from Property Management for the full picture.

FAQs

Questions from single-family property managers.

The rental application can be deployed from a website link, sent by email, or attached to an online ad, and it works on any device. The applicant completes it wherever they found the home, and the configured fee and required documents are collected in the same pass.

Give every home a screening process your team can trust.

Screening, verification, QA review, ScoreCard results, and documented delivery — across a portfolio that has no front desk.

Request a Demo Property Management overview

Screen every home thoroughly. Keep every vacancy moving.