Property Management
Find the right residents, faster.
ISS helps property managers screen residents accurately, verify income and rental history, and reduce fraud—without slowing down leasing.
Sample application
Resident screening
Stage 1 / 5
Current work
Branded intake received
The applicant submits once through your configured application.
Common challenges
Resident screening shouldn't slow down leasing.
Property teams are often stuck between speed and accuracy—juggling manual verification calls, fragmented systems, and screening depth that doesn't match the risk.
See Platform Overview- 01
- Slow, manual verification
- Calling employers and previous landlords one by one delays decisions and frustrates applicants.
- 02
- Fragmented workflows
- Application, screening, and leasing tools that don't talk to each other create duplicate data entry.
- 03
- Fraud and misrepresentation
- Falsified income documents and inconsistent applicant details are easy to miss without deeper checks.
- 04
- Screening depth that doesn't fit the property
- A one-size-fits-all report can miss what matters most for your specific portfolio.
The ISS approach
A complete resident-screening workflow, not just a report.
Step 1
Application or Invitation
Applicants apply through a branded, configurable rental application.
Step 2
Screening & Verification
ISS runs credit, criminal, and eviction checks alongside income and landlord verification.
Step 3
Human Review
Specialists resolve discrepancies and follow up on incomplete verification responses.
Step 4
Results & Delivery
Clear, organized reports are delivered to your platform for a confident leasing decision.
What's included
Screening and verifications built for residential leasing.
ISS scopes each package to your property type and portfolio risk.
See Platform Overview- 01
- Background Screening
- Criminal, sex-offender, and county-level searches scoped to your criteria.
- 02
- Eviction History
- Prior eviction filings and outcomes to inform leasing decisions.
- 03
- Credit Reports
- Credit history organized for fast, consistent review.
- 04
- Identity Verification
- Confirms the applicant is who they claim to be before screening begins.
- 05
- Ongoing Monitoring
- Optional continued monitoring for longer-term residents.
Verification
Income and landlord verification that goes beyond a document upload.
ISS verification specialists contact employers, payroll systems, and previous property managers directly—confirming income and rental history instead of relying on applicant-provided documents alone.
When a landlord or employer doesn't respond right away, ISS follows up so your team doesn't have to chase down verifications between showings.
Rental Applications
A configurable application experience, not a generic form.
Applicants complete a branded rental application built around your criteria—not a rigid, one-size-fits-all form.
Status updates keep applicants and your team aligned from submission through decision, reducing follow-up emails and phone calls.
Platform
Track every application from one dashboard.
See status, assigned reviewers, and next steps for every resident application in one place.
Applications
| Applicant | Unit | Date | Status |
|---|---|---|---|
| Jordan Smith | Unit 4B | Jul 28 | In Review |
| Taylor Johnson | Unit 12A | Jul 27 | Complete |
| Casey Brown | Unit 7 | Jul 26 | Complete |
| Riley Davis | Unit 3D | Jul 25 | Needs Info |
| Morgan Lee | Unit 9C | Jul 24 | In Review |
Integrations
Works alongside the property-management software you already use.
Confirmed Property Management integration partners will be listed here once finalized with ISS.
Getting started
From conversation to configured workflow in a few steps.
Step 1
Talk with ISS
Share your property type, volume, and current process so ISS can recommend the right configuration.
Step 2
Configure your workflow
ISS sets up screening criteria, application forms, and integrations around how you already work.
Step 3
Launch screening
Start inviting applicants through your new, branded workflow.
Step 4
Ongoing support
ISS specialists remain available to review exceptions and support your team as volume grows.
What clients say
Trusted by property management teams.
“[Placeholder quote — to be replaced with an approved client testimonial about resident screening.]”
“[Placeholder quote — to be replaced with an approved client testimonial about the ISS platform.]”
FAQs
Common questions from property managers.
Yes. ISS configures screening criteria, forms, and status updates around the process your team already uses rather than requiring you to adopt a new one.
Ready to see ISS resident screening in action?
Get started or request a walkthrough tailored to your property type and portfolio.