Employment Verification
Verify employment at the source—not from the résumé alone.
Confirm the employment details that matter through connected payroll data, direct employer outreach and offer-letter verification—all within one supported ISS workflow.
Jordan LeeVerified
Employment verified
- StatusActive
- Title confirmedYes
- Dates confirmedYes
- Client reviewReady
- Source-based verification
- Multiple outreach channels
- Documented activity
- Applicant-friendly workflow
Three routes to the source
Use the verification method that fits the employment record.
Payroll-source verification
Applicant-authorized payroll connections can provide employer-sourced income, employer details, employment history and tenure where supported.
Direct employer outreach
When connected data is unavailable or insufficient, the employer can be researched and contacted through phone, email, fax or its designated verification process.
Offer letter verification
For a future job, key terms can be extracted and cross-checked with an independently located employer contact.
What can be requested
Confirm the facts behind the employment claim.
- Current or former status
- Job title
- Start and end dates
- Employment type
- Compensation
- Rehire eligibility
- Configured questions
Available information depends on authorization, source policy and what the employer is willing to disclose.
From applicant information to a documented result.
- 01AuthorizeThe applicant authorizes the verification.
- 02Select verification routePayroll source, employer outreach or offer letter.
- 03Research & contactThe employer and an appropriate contact are located.
- 04Follow upFurther attempts are made through the available channels.
- 05Document the responseWhat the source provided is recorded.
- 06Client reviewThe organized result returns for your review.
An inability to reach a source is not the same as confirming or disproving an employment claim.
Connected data + direct outreach
A payroll connection is useful. Employer outreach fills the gaps.
ISS can route the verification according to the applicant, employer and purpose of the request.
Payroll Source Result
- EmployerSample Company
- Employment tenureJan 2022 – present
- StatusActive
- Gross pay (YTD)Reported by the source
Pay history
Employer Outreach Timeline
- Employer contact researchedDay 1Company and contact information located.
- HR phoneDay 2Attempted phone contact.
- Verification emailDay 3Email sent to HR or the designated contact.
- Employer responseDay 5Response received.
- Result documentedDay 5Details added to the report.
Figures shown are illustrative. What a payroll source returns depends on authorization, the provider and what the employer discloses.
Future employment
Verify the opportunity before the first paycheck exists.
The service can review the submitted offer, independently research the employer, contact an appropriate source and compare the response with the stated position, start date, employment type and compensation when disclosed.
- Extract terms
- Locate employer
- Contact source
- Compare & report
A professional-looking document alone does not establish that an offer is authentic.
Employment verification for different decisions.
Tenant qualification
Support informed rental decisions.
Pre-employment screening
Help validate employment history for new hires.
Volunteer & credential programs
Confirm employment as part of program requirements.
Transportation and regulated roles
Support employment-history verification for regulated roles.
Specialized DOT employment-history verification is available only when confirmed for the applicable program.
See what happened—not just the final status.
Contact research
Details on sources researched.
Outreach attempts
Record of contact methods and attempts.
Available source responses
Information provided by the source.
Supporting document evidence
Relevant documentation when available.
Call details when available
Summaries or transcripts when available.
Final status with notes
Completed, unable to verify, or needs review.
Technology with people behind it
Employment verification connected to the rest of your screening program.
ISS helps configure the request, supports applicants and clients, reviews completed verification results before delivery where applicable, and keeps the verification connected with your broader screening workflow.
- QuickApp intake
- Employment verification
- ISS report review
- Client decision
- QuickView communications
Frequently asked questions
The request is routed through that service using its designated verification process. What comes back still depends on what the source is willing to disclose.