Identity Verification
Confirm the person behind the application.
Add document, biometric, and identity-record checks to your screening workflow—through one applicant-friendly experience coordinated by ISS.
Verify your identity
Driver's licence
- Document checkValid document detected
- Selfie matchMatch confirmed
- SSN verificationMatch found (U.S. applicants)
- Review completeAll available verification signals have been processed.
- Government-issued ID
- Live selfie match
- SSN verification
- Documented results
Three signals. A stronger identity check.
Government-issued ID
Applicants photograph a supported ID; document details and authenticity signals are evaluated.
Live selfie & biometric match
A live facial capture is compared with the image on the submitted ID, including liveness and facial-match signals.
U.S. SSN verification
The submitted SSN is compared with available identity records. This is a matching signal, not a credit report or criminal search.
A simple experience from invitation to result.
- 01Invite & authorizeApplicant receives an invitation and authorizes the check.
- 02Capture IDApplicant photographs a supported government ID.
- 03Take live selfieApplicant completes a live selfie with on-screen guidance.
- 04Verify signalsDocument, biometric, and identity-record signals are evaluated.
- 05Review resultResults are ready for your team to review.
Supported document types and steps may vary by country, applicant, and program.
Identity verification is not the same as an identity search.
These services can be used separately or together based on the client's screening program.
Identity Verification
Confirms identity signals at the moment the applicant completes the check.
- Government ID validation
- Selfie/liveness and face matching
- SSN matching where available (U.S. applicants)
- Confirms identity signals
Identity Search / Address History
Supports screening research from available records.
- Searches names, SSN-derived information, aliases, and address history from available records
- Supports screening research
- Does not biometrically authenticate the applicant
What the verification result can show.
Identity Verification Report
Review available
- ApplicantJordan Taylor
- DateJan 14, 10:24
- Reference IDIV-7829-4516
- Document validationPass
- Name & date of birthPass
- ID expirationPass
- Selfie-to-ID matchPass
- Liveness checkPass
- SSN verification (U.S.)Review
- Document validation signals
- Name and date-of-birth comparison
- ID expiration/status indicators when available
- Selfie-to-ID match result
- Liveness signals
- SSN match result for U.S. applicants
- Items that require review, with timestamps and audit trail
Verification signals support review—they do not make the decision.
A failed, incomplete, or review result may reflect document quality, unsupported identification, mismatched information, or another issue requiring client review.
Not every field will appear for every applicant or program.
Designed for applicants. Useful for your team.
A better experience for applicants
The check runs on the phone the applicant already has.
- Phone-based flow
- Guided capture
- No special equipment
- Clear instructions
- Secure submission
Powerful tools for your team
Results arrive organized, with the items that need attention marked.
- Status visibility
- Organized results
- Review flags
- Documented activity
- ISS support
Where identity verification fits.
- Resident screening
- Pre-employment screening
- Volunteer screening
- Remote or high-risk applications
- Before income or rental-history verification
- Before property tours or onboarding where configured
How identity verification fits in the ISS workflow.
- QuickApp applicant intake
- Identity verification
- Background screening & verifications
- ISS report review
- Client decision
Built around applicant authorization and controlled access.
Applicant-authorized process
The applicant authorizes the check before it runs.
Read-only verification workflow
The workflow reads what is submitted; it does not act on it.
Limited access to submitted information
Access is restricted to completing the verification.
Secure handling and documented activity
Key actions are recorded throughout the process.
Retention and access
Based on applicable requirements and configuration.
Protecting people's information is part of how we build trust.
Frequently asked questions.
Applicants photograph a supported government-issued ID. Supported document types and steps may vary by country, applicant and program.